- Q: What methods of payment do you accept?
Visa, MasterCard, Discover, American Express, checks and money orders. DO NOT SEND CASH. Credit cards must be drawn from US banks. We are currently unable to accept payment from credit cards drawing from foreign banks. We do not accept starter checks. Your address must be preprinted on the check.
- Q: How do I place an order?
Place an order ONLINE at www.bodycentral.com
Call TOLL FREE 1-800-746-1044. (24/7) Complete the order form and have your credit card ready.
Fax your order to 1-800-741-9577. Complete the order form and print clearly. Include an e-mail address for order confirmation and shipping notification.
Mail your completed form to: Body Central Catalog, 6225 Powers Avenue, Jacksonville, FL 32217. Include an e-mail address for order confirmation and shipping notification. NOTE: Please allow up to 14 additional business days for order processing. Sorry, expedited shipping options are NOT available on orders paid for by check or money order.
- Q: I tried to put an item in my basket but my cart is empty? What happened?
To place an item in your cart, please select the color, size AND quantity. Then click ADD TO CART.
- Q: Can I order from outside the United States?
We only ship to the U. S. territories of Guam and Puerto Rico.
- Q: Why does it take 24-72 hours for my internet order to show up in your computer system.
Normally we process orders within 24 hours. However, if you place an order after 12 PM EST Friday, we will not process it until the following business day. Business days are defined as Monday through Friday.
- Q: Do you offer promotion codes or shipping discounts?
Promotions may be advertised through our catalog, website, email, Facebook, Twitter, or retail stores.
- Offers do not apply to taxes or previous purchases.
- Shipping promotions apply to Standard Shipping and may be applied to expedited shipping for an upgrade fee. Add $7.95 for shipping in 3-4 Business Days. Add $15 for shipping in 1-2 Business Days.
- Sale prices are valid while supplies last.
- Please review specific promotion details for complete terms and conditions, including merchandise requirements and expiration dates.
- After entering your promotion code during checkout, adjustments will be made to eligible orders. All orders are subject to verification.